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Basic information

This article provides basic information about our portal.

Access​

If you do not have access to our portal yet, you can request it by contacting us at support@dab-gmbh.de.

Login​

Open the link to our portal. The portal is currently only available in English.

Portfolio​

This section contains all the analyses that are currently available. You can see the name of the analysis, along with a short description.

You can apply filters by package, category or tag, or search for a specific analysis. You can then add one or more analyses to your cart and email them to our sales team.

Reset Password​

If you have forgotten your password, click on 'Reset it' on the login screen. You will receive an E-Mail shortly afterwards describing all the next steps. Don't worry, we'll guide you through the process.

Sections​

Home​

In the Home area, you have tiles that allow you to access our homepage, knowledge base and support information.

Licenses (only available as Company-Admin)​

This area shows the licences for your products. You also have the option of 'Offline Activation' here. This creates a licence file that can then be activated in the relevant product.

Downloads - Products​

In this section you can see all the products that you have purchased or licenced from us.

You will find the following information in each tile:

  • Product name and logo
  • Version number
  • Release-Date of this version
  • Size of the download package
  • Arrow down to download the installation package.
  • Question mark opens our Knowledge Base

Organization - Users​

View with the role Company Admin​

In this view, you can see all users of your own company who also have access to our customer portal. The following information is visible:

  • Email address
  • First name
  • Last name
  • Company
  • Last login
  • User ID
  • Indicator whether the user is active or has been deactivated

View with the role User​

As a user, you will see your data stored with us. These include:

  • Email address
  • First name
  • Last name
  • Company
  • Indicator whether your user is active (if deactivated, you can no longer log in to the portal)
  • Role
  • User ID

Organization - Companies​

The following information can be found here:

  • Company name
  • Company ID
  • Partner
  • Indicator whether active (if the company is deactivated, the users of this company can no longer log in)
  • Indicator whether they are partners or not

Settings​

In this section, you can change your account details, customise your email address, change your password and activate two-factor authentication (2FA).