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RFC Logon Failure

RfcConnection failed (RFC_LOGON_FAILURE): Name or password is incorrect (repeat logon)

Possible Cause: Wrong User

The user name was misspelled or the user doesn't exist.

Recommendation (if you have the authorizations in the SAP system)

Check the spelling of the user name.

Check user name in SAP:

  • Call transaction SU01
  • Insert user name and check the spelling
  • Adjust the user name in dab Nexus

If the user doesn't exist in SAP:

  • Call transaction SU01
  • Create and save user
  • Insert the user name in dab Nexus

Recommendation (if you have not the authorizations in the SAP system)

In this case, your IT team/SAP team can help you.


Possible Cause: Wrong password

The password was misspelled or changed in the SAP system.

Recommendation

  • Check the spelling of the password
  • Logon in the SAP system with the corresponding user:

If no login is possible:

  • Reset user and password - your IT team/SAP team can help you
  • Insert new password in dab Nexus

If login is possible:

  • Check the spelling in dab Nexus again

Possible Cause: Wrong Client

The client in dab Nexus was misspelled.

Recommendation

Check the client and adjust it in dab Nexus.


Possible Cause: SAP user is locked

The user is locked in the SAP system.

Recommendation (if you have the authorizations in the SAP system)

  • Call transaction SU01
  • Insert user and unlock it (Padlock-symbol)
  • Reset the password if necessary

Recommendation (if you have not the authorizations in the SAP system)

In this case, your IT team/SAP team can help you. They can unlock the user and reset the password if necessary.