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License & Support

license&support

  1. License​

    Click on Upgrade License. You get an option to either do an Online Activation or an Offline Activation.

  2. dab Nexus Support-Package Creation​

    If problems occur in dab Nexus, you can create a Support-Package and send it to our support team. In this package, all activities of the application are logged in a series of log files.

    Note

    You can send this Support-Package to our Support-Team via Mail: support@dab-gmbh.de

    To create it, click on Settings > License & Support on the left. In the Support & Help section you will find the button Get Support Package.

    You can optionally enter a date from which the logs are selected in order to make the Support-Package smaller. This is particularly useful if problems occur from a certain date or time.

    By clicking on Get Support Package, dab Nexus creates this package and saves it in your download folder.